Privacy Policy

We do not store credit card details nor do we share customer details with any 3rd parties.

We ask successful pupils for a photograph/video review when they have passed their test. By agreeing to this, you are allowing us to use the photograph/video in our testimonials review section and elsewhere as promotional material. Instructors, sending in photographs or videos are also agreeing to this use.

1.1 We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on this website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

1.2 If you are not the pupil, you confirm that you have authority to bind any business on whose behalf you use this website.

1.3 All courses must be booked online via our website and a non refundable deposit payment must be made at the time of booking to secure the booking.

All course arrangements are confirmed by email, sent to the email address you used to register.

It is your responsibility to check your emails.

If after booking you have received no emails within 48hrs you must contact us.

All Courses must be completed within 6 calendar months from the original commencement date.

(applies to all courses commencing/booked from April 12th 2021)

(If any part of the course has been carried over)

If this 6 calendar month period is exceeded all fees are forfeit and no further tests will be booked. All tuition hours will also be forfeit.

1.4 Your theory test will be booked at least 14 days prior to the course start date, if you were to fail you may not be able to take a practical driving test at the end of your driving course if another theory test cannot be taken.

1.5 If we cannot provide a driving test within the same week as your driving course then we will book the next available date provided by the DVSA that best coincides with your instructors availability and yourself.

We aim to book your driving test  at the nearest Practical Driving Test Centre to you, however, if this is not possible we will locate a test at an alternative centre within a reasonable driving time.

 We do not specify which test centre you will take your test at.

The pupil will be permitted to use the training car for their driving test providing the pupil has reached a safe standard of driving. 

Whilst every effort is made to get the pupil to test level, and to take the practical test, if it is considered by the instructor that the pupil could be a danger to themselves, the DSA examiner or to the general public, then for safety reasons, he/she will not be allowed to use the training car for the test and will be advised accordingly. 

The test fee will be forfeit if it is within the 3 working days notice required by the DVSA  to alter/cancel a test. The hours allocated for the test, are to be completed or refunded in this instance.

We cannot be held responsible if your course is affected in the following circumstances:-

The DVSA canceling a driving test due to :

Unavailable Examiner, Examiners taking strike action.

In this circumstance , the course goes ahead saving time for the re-arranged practical test.

Bad weather, failing light etc.

Any Unforeseen mechanical failure. Any accident while on a lesson or test.

In the unfortunate event of an instructor passing away during a course, any monies paid to the instructor beforehand, would have to be recovered from the instructors estate.

1.6 If the pupil is found to be under the Influence of Alcohol, Drugs or anything which could affect your driving, the pupil would not be allowed to drive for that day losing any fees for that days training or test fees if on test day. The instructors decision on this is final.

If you are on a guaranteed pass course you will have to pay for the next driving test & lessons for that day.

Note - If a second incident occurs then the course will be terminated with loss of all course fees.

If  you decide not to attend a driving test for any reason you will be liable for the next test fee.

If the pupil falls ill within the 3 working day test cancellation notice period, the test fee will be  forfeit and the pupil will have to pay for any subsequent test.

Due to the nature of intensive courses, if the pupil falls ill, during the course,  any remaining days may be forfeit if the pupil is unable to continue. (this subject to the discretion of the instructor, whose decision in these instances is final).

If you choose to take a course whilst pregnant, the above paragraph also applies. If you were to find the course too tiring, or have any pregnancy related issues, you may well forfeit any course hours. (Again at the discretion of the instructor who has possibly cleared a week of their diary for the course. The instructors decision is final).

1.7 Where the instructor may arrive late for a lesson due to circumstances beyond his/her control, the instructor will make efforts to extend the ‘finish' time of the lesson by the same amount of time or add the time on to the following session.

If the instructor decides to terminate the course, any discussion regarding refund of the course hours and any deposit payment made, would need to be taken up with the instructor.

If the student has paid in full - we transfer the balance part of the payment to the instructor on the first day of the course. Any dispute over the balance part of any payment, would need to be taken up directly with the instructor.  We will not be held responsible for this portion of the payment.

1.8 Where the pupil fails to attend a pre-arranged course time, the instructor will wait a maximum of 30 minutes before leaving. This will be then classed as a no show for which the pupil will be liable for a no show fee which is equal to that days lesson price.

1.9 All instructors are Fully Qualified DVSA Approved Driving Instructors (DSA ADI),  who have been CRB checked.

1.10 ‘We may substitute another instructor if unforeseen circumstances arise.

1.11 All vehicles are a non smoking environment.

1.12 The cost of the use of the training car for the driving test period is the same as the cost of a lesson, if a lesson is booked prior to the test on the same day this will be the equivalent cost of a two lesson period.

1.13 Abusive language or threatening behavior to any Driving Instructor, office staff, DSA Examiner or the general public while on a driving lesson, driving test, or via a phone call will not be tolerated. Any such action may result in your course being terminated resulting in the loss of course fee.